One-on-One Pricing Consulting

Helping you use FrameReady to increase your financial success

How are your prices set up? Not sure?

Are you taking advantage of the pricing features available in FrameReady?

Are you getting the profit you want?

  • Do you have pricing inconsistencies?
  • Are your glass prices based on the sizes you carry?
  • When was the last time you looked at your markups?
  • What about those vendors who have delivery or surcharges?
  • Have your pricing formulas become 'muddied' over time with extra equations that are no longer needed?
  • Do you know your: average UI size, average price per order, average dollars discounted (and who gives them), most profitable frame jobs, best selling mouldings, most often used glass sizes, and more?

We can help! In a world where every dollar counts, we offer a new Pricing Consultation service to help you analyze whether or not your Pricing system is performing at it's best.

Keep in mind that this is not an assessment of what your markup should be, nor, will we be looking at your expenses. This is a pricing analysis of what you are doing now in FrameReady and what you could be doing to improve your pricing of moulding, matboard and glass.

Introducing One-on-one Pricing Consultation

Your consultation will be over the phone and will use a screen-sharing connection to your FrameReady computer. This makes it easy to follow along and make changes!

  • Remotely connect to your FrameReady computer
  • Create a backup of your current pricing
  • Access reports to get an accurate picture of your current pricing and areas to strengthen
  • Review your current pricing formulas, locate any pricing anomalies, and make recommendations
  • Together we will make adjustments to your markups, clean up your formulas, and add any beneficial features to enhance your pricing

Say 'Hello' to your Consultant

Carol Graham

Director of Customer Relations & Training

Carol Graham is an accredited trainer who has been educating framing professionals for the past 18 years on how to manage their businesses with FrameReady.

She is the director of Customer Relations and Training for FrameReady software and also provides assistance to frame shops and galleries in setting up their pricing systems.

Carol is a speaker at various events and author of the PPFA webinar, "The Evolution of Pricing". She has taken extensive training within the picture framing industry to give her a solid background in pricing structures and strategies. Carol is currently Secretary for the PPFA International Board of Directors.

Consultations are Available in these Time Blocks

One Hour Block

$100 Regular Price

$75 USD*

Two Hour Block

$200 Regular Price

$125 USD*

Four Hour Block

$400 Regular Price

$300 USD*

*Limited time introductory offer

What is the difference between Pricing Consultation and Technical Support?

Users with active Annual Subscriptions are entitled to software training and toll-free technical support; this includes assistance with how to use FrameReady features, as well as troubleshooting data and software errors. FrameReady is a pricing tool and we teach you how to use it, however we have never advised users on what prices they should be entering into their software. The Pricing Consultation is a new optional service that we are offering our customers and falls outside of the Annual Subscription and Technical Support agreement.

Get your prices set up the way you want.
Call 1-888-281-3303 to book your time.

Or, You Can Request a Callback

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Yes! Please have Carol give me a call at her earliest convenience so we can book an appointment.

Terms and Conditions

The One-on-One Pricing Consultation service is separate from and is not included in the SoftTouch Solutions Inc. Technical Support service.

Highspeed internet is required for the screen-sharing (Team Viewer) connection.

By requesting and accepting a remote access session from a SoftTouch Solutions Inc. representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content, or FrameReady, or system settings.

SoftTouch Solutions Inc. does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of software or system performance.

SoftTouch Solutions Inc. recommends for your security and privacy that you exit any applications you have open that is displaying content such as personal or confidential information before allowing SoftTouch Solutions Inc. to initiate a remote support session.

SoftTouch Solutions Inc. further recommends that you remain seated at your desktop throughout the entire remote session. SoftTouch Solutions Inc. will call before any session is established and agreed upon.

For the duration of the remote access session, your computer and the FrameReady software may be unavailable to you for business purposes.

 

Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. SoftTouch Solutions Inc. will not be held responsible for any data loss if any occurred during or after a remote session. If you require help in setting up a backup procedure for your data please do not hesitate to contact us for further assistance.

SoftTouch Solutions Inc. continuously undertakes to take the utmost care when in use of your computer. However, SoftTouch Solutions Inc. cannot guarantee that our service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems requiring an on-site call.

SoftTouch Solutions Inc. uses TeamViewer to connect to remote computers, largely because of Team Viewer's track record of security, and that TeamViewer is deliberately designed to be unsuitable for covertly monitoring computers – allowing clients to feel safe.

In no event shall SoftTouch Solutions Inc or its suppliers be liable in any way for consequential, incidental, indirect or special damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information and the like) or direct loss of business, business profits or revenue, whether foreseeable or unforeseeable, arising out of the use of or inability to use the software or accompanying written materials, regardless of the basis of the claim (whether under contract, negligence or other tort or under statute or otherwise howsoever arising) and even if SoftTouch Solutions Inc or its suppliers has been advised of the possibility of such damage.