We help you do business better!

Just wanted to say how good a value this program is. It makes my shop and estimates appear more professional and accurate.
Seems when the computer prints out a total it is more acceptable than a hand-written work order. Tech support has been prompt and very helpful. It even works on a Mac!
I would recommend this product.

In the beginning of 2010, Mo's Gallery & Fine Framing found itself in a crisis. Our invoicing and inventory programs were beginning to fail and have glitches beyond our ability to fix. We were faced with an urgent decision. It would take ten thousand dollars to properly fix our current program. Such an investment was beyond our budget. Our other option was purchasing out-of-the-box framing software. While affordable, this solution was disappointing because none of the programs we looked at fit the needs of our custom frame shop. A decision had to be made soon because our old system was rapidly shutting down. But it felt like our only solutions were bad or worse.

And then we found FrameReady by SoftTouch Solutions.

This "off the shelf" software was truly built with the custom frame shop in mind. It had so many ingenious features. This one program could track, store, list and calculate what we were currently using five different systems to do. But this powerful and user friendly program was nothing compared to the support team that came with it. The FrameReady team was there to guide us through the set up process – no small task! They imported all of our old data for us, created custom fields for information that was specifically important to our store, walked us through tutorials and the numerous questions we had. They spent dozens of hours on the phone with us to make sure everything worked as we expected it to work.

Our company has been using FrameReady for over a year now and our relationship with the staff has continued to grow. In the past several months, SoftTouch Solutions has created new features specifically for our company like a custom art consignment form and a custom frame cut list. (Expect to see these in the next FrameReady update.) SoftTouch Solutions listens to their client's needs and provides answers.
Wow! This software has streamlined our business saving us several man hours each week. It has improved our pricing structure and keeps all of our prices and inventory current. It has also helped us track the effectiveness of our advertising. In every way, FrameReady has improved how we do business. Our store prides itself on providing our customers with the best quality product, original designs and superior service. And when we have new ideas about how we can improve the way our business operates, it is a great joy to know that there is another company out there with the same standards of service and quality, ready to help us make our ideas a reality. The investment we put into FrameReady has been returned to us a hundred times over.
So from the bottom of our hearts, thank you SoftTouch Solutions; for creating FrameReady and for giving Mo's Gallery & Fine Framing the tools to excel to new heights of efficiency, organization and service.

In all of the hard choices and decision making required in owning a small business, choosing FrameReady was and still is one of my best moves!
I am proud to tell you that we are now in our 11th year of business. I met Carol, Bert and Evelyn almost 9 years ago. I was shopping for a POS software for my fast growing business. FrameReady seemed like the best fit, as with little computer experience, I found myself able to navigate easily with the simple icons and coordinating colors (blue invoice key with blue background). The program was a lot simpler than others I had looked at and worked for my business as a custom framer without unnecessary bells and whistles.

The software has evolved with the growth of my business and with the ever changing marketplace. We started with FrameReady 4 and one Gateway computer (remember the cow print box?) and have recently upgraded to FrameReady 7 which accommodates 5 workstations, a CMC and virtual framing. If I was told that I would need to run a custom framing business without FrameReady and the help of the terrific staff at SoftTouch Solutions I would need to retire! My POS is as important to this business' success as everyone of my employees.

With the upgrades in FrameReady 7 we have saved more time in our daily functions than ever imagined. We are on a mission to turn this program inside out and use every facet to the best of its ability.

We are able to accommodate our customers, exceeding even our own expectations with functions like direct e-mail and quick price comparison shopping. And of course we have freed up the time to do what we do exceptionally well-CUSTOM FRAME!

Thank you Carol, Bert, Evelyn and the innovative, hardworking staff of SoftTouch Solutions.

"We wrote hand receipts on NCR self-designed quadruplicate forms for 30 years. The last 18 months have been bliss with Frame Ready. No lost orders, no lost art, no frantically searching for an order to match a frame from 5 years ago, no errors in pricing, in fact no guessing and raising everything by 5% and hoping it is right, no flipping charts around and using a calculator to figure out the price of a hand wrapped mat, no more wondering if we have more 16 x 20 ready mades in storage, no more price per foot or alphanumeric characters representing prices marked on samples, no more crates and crates of old order forms, and no more having customers question our pricing! Scan in the price. Too much? Scan in another until the customer is comfortable with the design and price. The scanner doesn't lie so the customer just doesn't question. Now we scan and up pops the price. Up pops the customers name and order history. Up pops accounts receivable. It's all there. Neatly organized. We love it. The customers love it. The environment loves it. What's not to love?"

Thank you for your instructions and help ... The response you gave was fantastic and direct. The Filemaker Pro program is great and I know I'm still not utilizing it's full capabilities.

We are a photo and graphic design / production shop with complete custom framing services. We were using a Windows-based software program for our custom frame pricing.
The software was effective, but rather difficult to operate. A bigger problem was keeping Windows working properly on a regular basis.
We operate a dozen Macs here, so after another computer failure with our Windows machine, we looked for an alternative Mac product.
After a short search we came across SoftTouch Solutions on the internet. Within minutes of speaking to them we decided to try FrameReady and haven't looked back since. It simply works on the Mac - the interface is much more elegant than the one we were using previously. Set up was a breeze, and if we ever need help, support is quickly available. It has saved us a tremendous amount of time and energy. Now we can devote our time to creating works of art rather than struggling with software just to price it.

FrameReady Lite is powerful and elegant.

I'm on my 6th year using FrameReady and wouldn't trade it in.
The folks at FrameReady have always been wonderful with me on the phone. I love the POS more everyday, and still discover new aspects of it.
I'm a guy that tends to use software intuitively, and FrameReady is very user friendly. I have an art gallery as well as framing section. The ability of FR to enter all manner of information about my customers has made me look great on many occasions. Whether it's just reminding me of important dates, or special likes or dislikes, it keeps me on top.

The two main things that make this program good are the online tutorials and the direct line to a person when I call with a problem. (I'm not a tech person with computers) Kelly and Carol have been nothing but very patient with me with my many questions and also made sure I understood what I was trying to do.

There are other cheaper programs out there like QuickBooks® that you can modify but why would you waste so much time when FrameReady has everything you need.

We consider our FrameReady purchase to be the most effective use of our money since we have started framing. Thanks for a great product.

"When we looked at the FrameReady Work Order, it looked basically just like the one we had been using for 6 years. It was an EASY adjustment for us going from paper to computer worksheet. You are doing the right thing getting a POS early in the game. I wish wish wish we had it at the beginning. It just saves so much time, money, space, updating, etc."

"As a professional picture framer my time can be more effectively used by making money framing than doing bookkeeping. As a former accountant I'd rather not spend a lot of time handling reviewing price changes. FrameReady has the flexibility to do what I need to do to operate my multifaceted operation. From adding inventory on the fly including one time items, invoicing, mailings and billing, to ordering materials for work orders and scheduling production and knowing where everything is located."

“FrameReady has great training on using the program as well as great tech support. We've used the program for many years for pricing but there were so many features I didn't know how to use, that we went for the training in Canada and WOW! It can do reports I would never have though of and [they] were so helpful and hospitable that I now consider them friends.”

"FrameReady has been one of my best investments next to my Ledsome saw. FrameReady has made money for me. Software keeps you focused on not giving "

Aside from the advantages of keeping your costs & prices as current as possible, here are a few other advantages of FrameReady...
1. It's the best way to keep customer data.
2. It's the best way to keep order histories.
3. It offers good management reporting on specific product areas.
4. It sorts mailing lists for dedicated mailings; mailing lists can be exported into other programs.
5. Via local area network, we can write orders or perform other POS functions on all four computers at once.
6. We update costs and prices with a few keystrokes, instead of hours (days?) every couple of months.

We have been operating with FrameReady for over a year and a half now and have been very pleased with the program.
The ease of navigating has to be the biggest plus for us. We previously used a program that made it difficult to recall old orders and view a customer’s history. We really like the fact that you can jump back and forth between screens and retain the information that you were viewing on all the screens.
As the person in charge of managing and updating the software and computers in our gallery, I must say that it is extremely easy to manage. From the ease of customizing reports and menus, to updating prices, to the plain stability of the program, it is great! After what I had to go through with our previous program, it’s a walk in the park.

FrameReady has completely modernized our method of processing orders. Countless hours have been saved thanks to this software. The customer service has been amazing!

The folks at FrameReady are excited about their product, helpful in their support and the software is very easy to use.

We appreciate the prompt tech support you are giving us. Our team members feel very confident using FrameReady.

The more I use FrameReady, the more I am convinced that I bought the right product for my shop. The price updates are working very well to keep us profitable.

For the last two months we have had your program up and running. It has changed our lives. Everyone in the showroom has seemed to seamlessly learn how to work the program in such a short time.